Frequently Asked Questions

We are open:

Tuesday – Friday: 10am-5pm and Saturday: 11am-3pm

(The store is closed on Sunday and Monday)

No, you do not need an appointment.

Come for a visit anytime during our business hours:
Tues – Fri: 10am-5pm
Sat: 11am-3pm

Yes, Barbara is a Graduate Gemologist with over 30 years of experience in the jewelry trade.

Yes!  “When we make a custom piece of jewelry, it reflects your vision and desires. It’s your signature piece, never to be duplicated.”  See more on custom jewelry designs page.

Yes, we offer both verbal and written appraisals.

Learn more on our Jewelry Appraisals page.

Yes, we do offer professional written appraisals that can will satisfy most insurance companies’ requirement before they will insure your jewelry.

It’s important not to assume your jewelry is fully covered under your homeowner’s or renter’s insurance policy. In many cases, you’ll need to add a separate jewelry rider or endorsement to ensure your piece is protected for its full replacement value.

Read more on our appraisal service on the Jewelry Appraisals page.

Yes, Barbara Oliver Jewelry is licensed in Erie County to buy used jewelry.

After a full assesment you will be provided with an amount based on current precious metal prices and diamond and gemstone wholesale tables. We are also qualified and certified to appraise colored stones.  Please stop by with any of your estate jewelry questions and get professional guidance on your options.

Yes!

Before we begin any repair, we’ll carefully inspect your jewelry, explain the issue, and walk you through the recommended repairs. Our comprehensive jewelry repair services include ring sizing, stone replacement, mounting repairs, prong retipping, necklace and bracelet repairs, clasp replacement, and complete jewelry restoration to bring your treasured pieces back to their best.